Attribute:
Your AA Membership card number was exposed as a result of this website security incident.
Potential Risks:
There are no immediate identity risks as a result of this attribute exposure. However scam calls, text messages and emails purporting to originate from the AA or AA Traveller may quote your AA number in an attempt to legitimise their communications with you.
Recommendations:
Please remain vigilant to phishing emails or other scam communications from organisations claiming to be AA Traveller or a financial institution.
Emails from the AA, including AA Traveller, will have the address format of xxxx@aa.co.nz and xxx@aatravellersupport.co.nz
The AA’s outbound calling team may call you if your AA Membership has lapsed. This call will come from 09 9272638. The outbound calling team will always leave a message, to which you can then call the main AA’s 0800 number (0800 500 444) and a call taker will put you through to the team directly.
If you suspect you have received a fraudulent communication from an individual or group impersonating AA NZ, please email online@aa.co.nz and we will investigate this.
You can also report this to CERT NZ, Netsafe NZ.
Beware of phishing emails, including those asking to update billing details or pay invoices.
Use an up-to-date anti-virus application that includes email protection and scanning.
You should continue to be safe online by not responding to any emails or social media communications that you consider suspicious. You can check that the sender or caller is who they say they are by checking official company websites. For the AA and AA Traveller you can check this from the Contact Us page on our website.
There are some good resources available to you through Netsafe NZ and CERT NZ for more information on how to protect yourself online.